How do I convert a shared mailbox to a Google collaborative inbox? To request a conversion please open a ticket with the VCCC and include the following information: Please convert the following email address to a user managed Google Group. It needs to be modified in Active Directory so that it will no longer be part of the Google Cloud Directory Sync process.
Note: By default this group will not be added to the directory and no one will be allowed to ask to join, they will have to be invited by you. If you want to change that please indicate that in the ticket. For collaborative inbox FAQs, click here. |